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Rug Doctor Q&A Forum
Last answer by TinTinB 54 months ago +0 votes:
Rug Doctor does not currently offer downloadable mobile apps for Apple and Android devices. The company offers carpet cleaning machines, cleaning products, parts and accessories. They also offer refurbished machines if you have a limited budget. You can find more information by visiting the source URL below or contact the customer service. Source URL: http://rugdoctor.com/ http://buy.rugdoctor... more
Asked by Mike P in Rug Doctor1 answers
Last answer by Remo Erlinda 55 months ago +0 votes:
I am having the best rugs of all time just wanted to know every type of rug should be cleaned like I have combination of sisal rugs, bamboo rugs, Jute rugs and may more. more
Last answer by jj_liez 60 months ago +0 votes:
Though known as the most convenient and the safest way to pay for any items you shop online, PayPal is one of the chosen payment method this company as an option that you can use to pay for the merchandise you shop from them. You may rather use other payment options that this company accepts when shopping from them online including credit cards like VISA, Mastercard, American Express, and Discover... more
Last answer by Linda Smith 60 months ago +0 votes:
Rug Doctor is a carpet cleaner that wil extract the water used for the cleaning. If you are asking about water in a carpet such as from a flood, or a tub running over causing the carpet to be overly saturated with water, the tool for that is a Shop Vac, a Wet Vac that is designed for this type of task. more
Asked by roytanay in Rug Doctor1 answers
Last answer by Aunty Ann 61 months ago +0 votes:
Rug Doctor has a 30 day satisfaction guarantee policy and if you are not happy with your machine, simply return it for a refund or exchange. Items must be returned in new condition, complete with all accessories. Customers should note that initial shipping charges, a $29.95 In-Home Use Fee and state tax are not refundable. You will also be responsible for return shipping charges and will need to c... more
Last answer by Aunty Ann 61 months ago +0 votes:
Currently, Rug Doctor do not accept either PayPal or personal checks as payment. They accept Visa, MasterCard and the Discover credit card on approved credit. For Canadian orders, they accept Visa and MasterCard only. If you have a debit card displaying any of the aforementioned symbols you can also use these, providing you have adequate funds in your account.  more
Last answer by Aunty Ann 61 months ago +0 votes:
RugDoctor.com ships to the United States and Canada only. They do have international branches, however, and if you contact their consumer support on 1-800-784-3628 they will happy to give you your nearest Rug Doctor contact abroad. Shipping is just $29.95 to any state in the continental US (AK, HI and Canada may vary in cost). Please note that a signature will be required for all machine orders. ... more
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Rug Doctor was originally founded in Fresno, California, by Roger Kent in 1972. Having been trading for over 30 years, they have since moved their headquarters to Plano, Texas.  From the outset, Rug Doctor has serviced both the professional and the do-it-yourself carpet cleaning market and has over 35 warehouse distri... more
Asked by Kim Sun in Rug Doctor1 answers
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Here is what Rug Doctor's customers and followers have been saying about them: Epinions said: Our home has light colored carpets and everytime I turn around we have a spot or stain on the carpet thanks to the puppy and my elderly mother living with us! My wife purchased a Bissell cleaner and the carpets were cleaned about... more
Asked by Pam Ward in Rug Doctor1 answers
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Rug Doctor was accredited by the BBB in 1999 and has achieved the highest rating of A+. The Rug Doctor Mighty Pro has been certified ‘Platinum’ and have achieved The Carpet and Rug Institute Seal of Approval. It is the only extractor for the consumer market that has been approved for superior cleaning by the CR... more
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Rug Doctor has a global Alexa traffic rank of 168,792 and a US ranking of 30,082. It has an additional 393 sites linking into its own. Approximately 27% of visitors to Rug Doctor are referred by search engines and its most popular search query is simply ‘rug doctor.’ Rug Doctor has a Google Page Rank of 3/10. ... more
Asked by Harold P in Rug Doctor1 answers
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Rug Doctor has a good social media presence on the web. It has a Facebook page with approximately 21,000 likes and contains handy hints, cleaning tips and plenty of feel good articles. Their Twitter page has over 11,000 followers and shares cleaning advice, responds to customer questions and even hosts the odd party or two!... more
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Rug Doctor use a secure (https) connection when taking payment information and the industry recognised 'padlock' symbol.  Rug Doctor uses leading technologies to safeguard your personal information such as credit card details and addresses by using SSL (Secure Socket Layer) encryption software when processing data onl... more
Asked by Tasha P in Rug Doctor1 answers
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:If you want to buy a Rug Doctor there are several machines available, depending upon the size of your house and how quickly you'd like to clean it.  The MightyPro Plus is the entry level Rug Doctor and suitable for most small to medium homes. Weighing 36lbs and having a fill coverage of 118 sq. ft. it will comfortably... more
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:RugDoctor.com ships to the United States and Canada only. They do have international branches, however, and if you contact their consumer support on 1-800-784-3628 they will happy to give you your nearest Rug Doctor contact abroad. Shipping is just $29.95 to any state in the continental US (AK, HI and Canada may vary in co... more
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Currently, Rug Doctor do not accept either PayPal or personal checks for payment. They accept Visa, MasterCard and the Discover credit card on approved credit. For Canadian orders, they accept Visa and MasterCard only. If you have a debit card displaying any of the aforementioned symbols you can also use these, providing yo... more
Last answer by Knoji 64 months ago +0 votes:
Ann Davey provided an answer to this question in this review of Rug Doctor:Rug Doctor has a 30 day satisfaction guarantee policy and if you are not happy with your machine, simply return it for a refund or exchange. Items must be returned in new condition, complete with all accessories. Customers should note that initial shipping charges, a $29.95 In-Home Use Fee and state tax are not refundable. ... more
Last answer by Knoji 66 months ago +0 votes:
You can find the answer to this question in this review of Rug Doctor written by William J. Felchner - an excerpt is posted below:Rug Doctor caters to the individual consumer who desires the do-it-yourself professional carpet cleaning experience for his/her own home, apartment, condominium or office. Rug Doctor – billed as "The Carpet Care Experts" – has been in business... more
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Rug Doctor written by William J. Felchner - an excerpt is posted below:Rug Doctor – and that is a trademark name – is one of the big kahunas in the carpet cleaning business. Their famous slogan: "steaming mad at dirt" reverberates throughout consumer land. Rug Doctor was started in 1972 by Roger Kent, who created his first s... more
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Rug Doctor written by William J. Felchner - an excerpt is posted below:Rug Doctor has competition in the home/office carpet cleaning business. The Plano, Texas-based company's principal competition comes from Bissell, The Kirby Company, Hoover, Vapamore and several other venues. Bissell's ProHeat 2X Deep Cleaning Series has been cited b... more
Asked by Brad P in Rug Doctor1 answers
Last answer by Knoji 66 months ago +0 votes:
The answer to question was posted in this review of Rug Doctor written by William J. Felchner - an excerpt is posted below:Rug Doctor offers four different models for sale on their website. Their most expensive machine is the heavy duty Rug Doctor Wide Track, which is priced at $749.94. Their remaining models are the Rug Doctor Mighty Pro Plus ($599.93), Rug Doctor Mighty Pro X3 ($599.93) and Rug ... more
Rug Doctor Overview

If you’ve got dirty, stained or grimy carpets that have seen better years, Rug Doctor can get them back to virtually new without the need for huge expense. Rug Doctor machines are so popular they can be rented at over 30,000 retail locations, but for those looking to own their own for more convenience and flexibility, look no further than the Rug Doctor website. Why Buy Rug Doctor? Cheaper than hiring a professional carpet cleaning service Powerful 1-Pass cleaning makes it considerabl... more

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Customer Reviews
Rug Doctor Average Rating:
(1 rating)
Rug Doctor 2 out of 5 based on 1 ratings. 1 user reviews.
Linda Smith — 61 months ago
2.0 Star Rating: Needs Improvement
“My Opinion of Rug Doctor”

I have used Rug Doctor. It was the only rental rug shampoo machine available in my area. I hated it. If you want to change the water, clean it out, and add new rug cleaner every time you turn around, clean away with this machine. I spent more time doing this than I did cleaning my carpet. 

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